Scottish Fire Alarm Systems. Installation & Servicing, Commercial Fire Alarm Maintenance Scotland.

Fire safety is a critical concern for any sized businesses in Scotland. It is vital to have a reliable fire alarm system installed to protect your employees, customers, and business property in case of a fire. RayFire Services offers business-to-business services, catering to all businesses in Scotland that require their fire systems to be maintained, repaired, installed or commissioned.

Our engineers are available for fast turnaround in emergencies, and we handle everything from emergency callouts for businesses, to installation and servicing of complete custom fire systems – some for well-known businesses all over the UK.

With over 20 years of experience in fire System installations, servicing and maintenance we are able to help and advise on all types of installations no matter the size of your business. For fire alarm systems in Scotland, we’ve got you covered.

Fire Alarm and Smoke Detector Systems throughout Scotland

At RayFire Services, we are dedicated to designing, installing, and maintaining top-quality fire safety systems for businesses of all sizes throughout Scotland. Our team of highly skilled and qualified engineers have years of experience and are equipped to handle any fire safety project, from the installation and maintenance of small retail outlets, through to large commercial and industrial factories.

We pride ourselves on offering simple compliance solutions to users and contractors alike for fire system design, installation, commissioning, and maintenance and we are committed to delivering a direct and professional service. Contact us today to discuss your fire safety needs and find out how we can help protect you, your assets and provide fire alarm servicing to your business.

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Fire Systems, Fire Safety & Fire Alarms. Our Services Are Designed To Meet The Needs Of Businesses Of All Sizes, From Small Retail Outlets To Large Industrial Complexes

We cover various surrounding areas throughout Scotland. Areas we cover include:

Fire Alarm Systems Aberdeen

Fire Alarm Systems Dundee

Fire Alarm Systems Edinburgh

Fire Alarm Systems Glasgow

Fire Alarm Systems Hamilton

Fire Alarm Systems Inverness

Fire Alarm Systems Perth

Designing, Installing, and Maintaining Fire Systems, Fire Alarms and Systems throughout Scotland

In Scotland the Fire safety duties for the majority of non-domestic premises in Scotland are set out in the Fire (Scotland) Act 2005 and Fire Safety (Scotland) Regulations 2006.

Non-domestic premises include:

  • workplaces and commercial premises
  • premises the public have access to
  • houses in multiple occupation that require a licence


We have produced fire safety guidance for different types of non-domestic premises to help duty holders:

  • understand their responsibilities under fire safety law
  • carry out a fire safety risk assessment
  • identify and implement fire safety measures as per the fire safety order


RayFire Services can provide advice and guidance on fire regulations and safety for businesses in Scotland and ensure that your fire system is installed and maintained to the highest standard. We can cover the basics like fire alarm services, fire alarm testing and fire safety services through to, full domestic and commercial fire alarm installations and specialist alarms. Always making sure that your system and alarm comply with all relevant fire safety legislation.

Fire Safety and Fire Protection measures that we suggest businesses can take include:

  • Fire risk assessments
  • Regular/scheduled fire alarm maintenance and fire alarm services
  • Having the right number of fire extinguishers and scheduled fire extinguisher maintenance
  • Emergency lighting is adequate for the building, its use and the number of people in it
  • Fire suppression systems and detectors
  • Ensuring adherence to fire alarm legislation and regulation
  • Taking safety advice from a trained fire expert

We provide fire equipment to contractors, end-users, and industry experts with fast delivery across the UK via direct manufacturer accounts and industry contacts.

RayFire engineers commission sites UK-wide, from small offices to large networks with graphical controllers, emphasizing the importance of accuracy and reliability.

RayFire Services offers timely, competitive installations for any size project, with years of site experience and a focus on meeting deadlines to ensure a smooth partnership.

Designing an alarm system accurately is vital to ensure appropriate coverage. RayFire Services has extensive experience and can design any type of system.

At RayFire Services, we offer reliable repair services for your alarm systems. Our team of experts can identify the problem and provide solutions as soon as possible.

RayFire Services provides maintenance. Our trained engineers are capable of servicing and maintaining any alarm system, ensuring compliance with the latest British Standards.

Understanding Smoke Alarms and Smoke Detectors for Businesses

In the domestic market, the term “smoke alarm” is commonly used to refer to devices that detect the presence of smoke and alert homeowners. However, in the commercial and business sectors, especially within the fire safety and service industry, these devices are more accurately called “smoke detectors.”

While “smoke alarms” are typically standalone devices designed for residential use, commercial “smoke detectors” are part of a more comprehensive fire detection system. These systems are designed to provide early warning in commercial settings, ensuring the safety of both property and personnel.

We recognise that many businesses might still refer to commercial smoke detection systems as “smoke alarms.” At RayFire Services, we aim to bridge this understanding. While we adhere to industry standards and terminology, we also understand the importance of addressing the terms our clients might use. So, whether you’re looking for a “smoke alarm” or a “smoke detector” for your business, RayFire Services is here to provide you with the best solutions tailored to your needs.

Illuminate Safety With Our Expert Emergency Lighting Solutions

A properly planned, installed, and well-kept emergency lighting system, along with a suitable fire alarm system, forms a vital component of every building’s life safety setup.

In situations such as power cuts, fires, or any event that disrupts the electricity to your building, these lights will activate, providing illumination and guidance to appropriate emergency exits, to help occupants leave safely.

Recent developments in emergency lighting technology have enabled compliance with safety regulations without compromising the aesthetic appeal of your premises.

To ensure the safety of occupants in your building, get in touch with RayFire services for emergency lighting installation and regular maintenance by our qualified engineers.

Elevate Your Safety With Fire Suppression Systems

Fire suppression systems are an essential component of a comprehensive firefighting solution.

These could comprise of sprinkler systems, dry and wet risers, gas suppression, and kitchen suppression systems. Each system would be designed with precision to quickly extinguish fires and avert potential disasters.

Frequently Asked Questions About Fire Alarm Systems

Here are the most common questions we are asked for Fire Alarm Systems and Fire Alarm Maintenance. You should find the information you need here quickly to stay on top of maintaining your system. If you’ve got any other questions or need some extra help, don’t hesitate to reach out and contact us.

A Fire Alarm System is a collection of interconnected devices designed to warn building occupants when there is a presence of carbon monoxide, fire, or smoke, prompting an immediate evacuation. Typically, this system utilises both auditory and visual signals to draw attention to the emergency.

There is an array of fire alarm types including addressable, conventional, wireless and air sampling. However, many fire protection providers only offer a single solution, whilst others can provide a comprehensive system tailored to your requirements.

Referred to as either the Fire Safety Order (FSO) or RRO, the Regulatory Reform (Fire Safety) Order states that individuals with any degree of authority over premises must take reasonable steps to reduce fire risk and ensure all occupants can evacuate and escape safely at the time of the fire.

BS-5839 Part 1, developed by the British Standards Institution, is a code of practice that provides specific guidelines for the design, installation, commissioning, and maintenance of fire detection systems within non-domestic premises.

Having a fire alarm service contract is necessary because the Regulatory Reform (Fire Safety) Order 2005 mandates that the responsible person must ensure that the premises have appropriate fire detectors and alarms. These need to be regularly maintained by a competent service provider to keep them in efficient working order, as per BS 5839-1 guidelines. This service includes inspections, which should occur at least once every 6 months, with 100% of the equipment checked over a 12-month period. The inspections can be divided into multiple visits to ensure thorough examination, the service provider with permission from the customer can do this annual inspection over 2 visits with 50% of the equipment checked during each. This proactive approach is essential to fulfill these requirements and ensure the safety of the premises and its occupants.

The recommended minimum, in accordance with BS-5839 Part 1, is two visits per year. During these visits, your engineer will conduct inspections on detection systems, sounders, batteries, and other components.

The Periodic Inspection involves the following tasks:

  • Reviewing the system logbook
  • Conducting a visual inspection for structural or occupancy changes and making necessary device adjustments
  • Recording false alarm incident rates in compliance with 30.2
  • Measuring battery voltage and load testing to ensure serviceability (25.4b recommends use of batteries with a 4 years minimum lifespan)
  • Inspecting Control Indicating Equipment (CIE) and fire alarm devices
  • Testing Alarm Signal Transmission and ancillary function of CIE
  • Verifying fault indicators, printers and printer consumables
  • Servicing radio systems per manufacturer recommendations
  • Conducting manufacturer-recommended system checks


Any outstanding issues or defects must be recorded and reported to the customer, the system logbook completed and an inspection and servicing certificate issued.

Additionally, these tasks must be completed once during each 12 month period:

  • Testing of all manual call points
  • Functional testing of all automatic:
    • fire detectors
    • remote detectors
    • heat detectors
    • smoke detectors
    • optimal beam smoke detectors
    • aspirating fire detection systems
    • carbon monoxide detectors
    • flame detectors
    • multi-sensor detectors, etc.
  • Full testing of Control Indicating Equipment
  • Testing programming of the cause and effect by testing 1 cause and observing the effect
  • Testing the standby power supply capacity and establish it remains suitable for continual service


And any other annual checks and test recommended by the equipment manufacturer.

The potential for disruption will vary based on the type of business you operate and the specific location of your fire detection and alarm system. However, our engineers are committed to minimising any inconveniences and are capable of adjusting their work to accommodate your concerns, including noise-related issues.

This depends on your specific Fire Risk Assessment. However, RayFire Services would recommend monitoring all systems 24/7. This provides continuous monitoring of alarm signals to ensure the protection of your premises.

You should test your fire alarm or system weekly at a specified time. Prior to conducting the test, inform individuals within the building that it’s a routine test and no evacuation is necessary. Additionally, notify your Alarm Receiving Centre (ARC) in advance to prevent them from alerting the Emergency Services during the test.

You must carry out at least one fire drill per year and record the results. You are legally required to keep the results as part of your fire safety and evacuation plan.

The typical lifespan of a fire alarm panel battery is approximately 4 years (unless specified otherwise by the manufacturer), but this can vary based on usage, testing frequency, and environmental conditions. The life expectancy of fire alarm panel batteries should be evaluated according to the guidelines outlined in BS 5839 section 45.4.

The typical lifespan of an optical fire detector is approximately 10 years, although certain manufacturers may indicate extended lifespans. However, it’s crucial to note that a detector’s longevity depends on its operating environment and can be significantly influenced by environmental factors. For instance, a detector placed in a highly dusty environment may require replacement sooner than one in a clean environment due to the increased risk of degradation.

As per BS 5839-1, all emergency corrective callouts must be responded to and attended to within 8 hours. This is from the time the customer makes the call, no matter when the call was initially received. It is recommended to swiftly address and rectify any detected faults or damage, ideally at the moment they are first identified.

As per the RRO, the responsible person is required to designate a competent person to aid them in implementing the preventative and protective measures (RRO 18.1). BS 5839-1 recommends that the competence of a fire alarm service provider can be assured through third-party certificated, by a UKAS-certified certification body i.e. BAFE.

When a new Service Provider is appointed, it is essential to conduct a special inspection of the fire alarm system. During this inspection, they must identify significant areas of non-compliance, which may include insufficient detection equipment, sounders, power sources, inappropriate cabling, or the absence of a zone plan or another suitable diagrammatic representation of the premises.

These non-compliances must be promptly reported to the Customer, who holds responsibility for organizing the necessary corrective actions. If available, the Service Provider should also acquire and review all existing records, including Design and Installation Certificates, Operation and Maintenance Manuals, Testing Records, as-fitted drawings, a Log Book, and a record of any modifications.

Contact your local RayFire expert

At 0141 483 7069 or via email at for top-notch installation, care and repair, and all installation and maintenance services for your fire systems. Our Head Office is based in Newcastle upon Tyne.