Fire Alarm Systems London. Commercial Fire Alarm Installation Services & Maintenance.

Fire safety is a critical concern for businesses of all sizes in London. It is vital to have a reliable fire alarm system installed to protect your employees, customers and business premises in case of a fire.

As a fire alarm company in London, our expertise extends across a wide range of services, catering to a variety of needs, from urgent callouts for businesses to the installation and maintenance of fully custom fire detection systems.

RayFire Services fire alarm systems in London are tailored to your needs to ensure the perfect solution for your business regardless of business size or project scale. Whether it’s installation or fire alarm system servicing in London, we are well-prepared to deliver top-quality solutions to protect your property and ensure peace of mind. Contact us today to find out how we can protect you from the threats of fire.

Fire Alarm And Smoke Detector Systems Throughout London

RayFire Services is capable of handling a wide range of London fire safety system projects, including installing and maintaining fire alarms in small retail outlets through to large commercial and industrial factories.

We are committed to delivering a direct and professional service. Our dedication lies in providing exceptional London fire alarm servicing for your business, whether it’s fire alarm system design, installations or maintenance. We take pride in meeting your fire safety needs with utmost care and efficiency.

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Designing, Installing, And Maintaining Fire Systems, Fire Alarms And Systems Throughout England & Wales

The Regulatory Reform (Fire Safety) Order of 2005 (FSO) combines previous fire safety laws under a single piece of legislation. Fire certificates are no longer issued.

The FSO requires responsible individuals to mitigate fire risks and ensure safe evacuation.

Areas Covered By The FSO

The FSO applies to most premises in England and Wales, including common areas in multi-occupied dwellings but not single private homes.

The law applies to any:

  • place
  • workspace
  • vehicle, vessel, aircraft, installation on land, tents or movable structures

Does The FSO Apply To Me?

Yes, if you are:

  • responsible for business premises
  • an employer or self-employed with business premises
  • managing a business-dedicated dwelling part
  • a charity, voluntary organiaation or contractor with premises control
  • Providing accommodation for paying guests

Where The FSO Doesn't Apply

FSO exemptions include:

  • domestic premises
  • offshore installations
  • routine shipboard activities
  • agricultural or forestry areas not inside a building
  • licensed vehicles or those exempt from duty
  • mines (except surface buildings)
  • borehole sites per Borehole Sites and Operations Regulations 1995


RayFire Services offers fire safety advice, regulation guidance, and top-tier fire system installation and maintenance in England and Wales.

We provide fire equipment to contractors, end-users, and industry experts with fast delivery across the UK via direct manufacturer accounts and industry contacts.

RayFire engineers commission sites UK-wide, from small offices to large networks with graphical controllers, emphasizing the importance of accuracy and reliability.

RayFire Services offers timely, competitive installations for any size project, with years of site experience and a focus on meeting deadlines to ensure a smooth partnership.

Designing an alarm system accurately is vital to ensure appropriate coverage. RayFire Services has extensive experience and can design any type of system.

At RayFire Services, we offer reliable repair services for your alarm systems. Our team of experts can identify the problem and provide solutions as soon as possible.

RayFire Services provides maintenance. Our trained engineers are capable of servicing and maintaining any alarm system, ensuring compliance with the latest British Standards.

Understanding Smoke Alarms And Smoke Detectors For Businesses

In the domestic market, the term “smoke alarm” is frequently employed to describe devices designed to detect the presence of smoke and notify homeowners. However, in commercial and business sectors, particularly in the fire safety and service industry, these devices are more precisely referred to as “smoke detectors.”

While standalone “smoke alarms” are primarily intended for residential use, commercial “smoke detectors” are integrated into extensive fire detection systems. These specialised systems aim to deliver early warnings in commercial environments, ensuring the safety of both property and personnel.

We understand that numerous businesses may still use the term “smoke alarms” when referring to commercial smoke detection systems. At RayFire Services, our goal is to foster a clear understanding. While we adhere to industry standards and terminology, we also recognise the significance of acknowledging the terms our clients may use. So, whether you’re in search of a “smoke alarm” or a “smoke detector” for your business, RayFire Services is dedicated to offering the best solutions tailored to your requirements.

Illuminate Safety With Our Expert Emergency Lighting Solutions

A properly planned, installed, and well-kept emergency lighting system, along with a suitable fire alarm system, forms a vital component of every building’s life safety setup.

In situations such as power cuts, fires, or any event that disrupts the electricity to your building, these lights will activate, providing illumination and guidance to appropriate emergency exits, to help occupants leave safely.

Recent developments in emergency lighting technology have enabled compliance with safety regulations without compromising the aesthetic appeal of your premises.

To ensure the safety of occupants in your building, get in touch with RayFire services for emergency lighting installation and regular maintenance by our qualified engineers.

Elevate Your Safety With Fire Suppression Systems

Fire suppression systems are an essential component of a comprehensive firefighting solution.

These could comprise of sprinkler systems, dry and wet risers, gas suppression, and kitchen suppression systems. Each system would be designed with precision to quickly extinguish fires and avert potential disasters.

Frequently Asked Questions About Fire Alarm Systems

Here are the most common questions we are asked for Fire Alarm Systems and Fire Alarm Maintenance. You should find the information you need here quickly to stay on top of maintaining your system. If you’ve got any other questions or need some extra help, don’t hesitate to reach out and contact us.

A Fire Alarm System is a collection of interconnected devices designed to warn building occupants when there is a presence of carbon monoxide, fire, or smoke, prompting an immediate evacuation. Typically, this system utilises both auditory and visual signals to draw attention to the emergency.

There is an array of fire alarm types including addressable, conventional, wireless and air sampling. However, many fire protection providers only offer a single solution, whilst others can provide a comprehensive system tailored to your requirements.

Referred to as either the Fire Safety Order (FSO) or RRO, the Regulatory Reform (Fire Safety) Order states that individuals with any degree of authority over premises must take reasonable steps to reduce fire risk and ensure all occupants can evacuate and escape safely at the time of the fire.

BS-5839 Part 1, developed by the British Standards Institution, is a code of practice that provides specific guidelines for the design, installation, commissioning, and maintenance of fire detection systems within non-domestic premises.

Having a fire alarm service contract is necessary because the Regulatory Reform (Fire Safety) Order 2005 mandates that the responsible person must ensure that the premises have appropriate fire detectors and alarms. These need to be regularly maintained by a competent service provider to keep them in efficient working order, as per BS 5839-1 guidelines. This service includes inspections, which should occur at least once every 6 months, with 100% of the equipment checked over a 12-month period. The inspections can be divided into multiple visits to ensure thorough examination, the service provider with permission from the customer can do this annual inspection over 2 visits with 50% of the equipment checked during each. This proactive approach is essential to fulfill these requirements and ensure the safety of the premises and its occupants.

The recommended minimum, in accordance with BS-5839 Part 1, is two visits per year. During these visits, your engineer will conduct inspections on detection systems, sounders, batteries, and other components.

The Periodic Inspection involves the following tasks:

  • Reviewing the system logbook
  • Conducting a visual inspection for structural or occupancy changes and making necessary device adjustments
  • Recording false alarm incident rates in compliance with 30.2
  • Measuring battery voltage and load testing to ensure serviceability (25.4b recommends use of batteries with a 4 years minimum lifespan)
  • Inspecting Control Indicating Equipment (CIE) and fire alarm devices
  • Testing Alarm Signal Transmission and ancillary function of CIE
  • Verifying fault indicators, printers and printer consumables
  • Servicing radio systems per manufacturer recommendations
  • Conducting manufacturer-recommended system checks


Any outstanding issues or defects must be recorded and reported to the customer, the system logbook completed and an inspection and servicing certificate issued.

Additionally, these tasks must be completed once during each 12 month period:

  • Testing of all manual call points
  • Functional testing of all automatic:
    • fire detectors
    • remote detectors
    • heat detectors
    • smoke detectors
    • optimal beam smoke detectors
    • aspirating fire detection systems
    • carbon monoxide detectors
    • flame detectors
    • multi-sensor detectors, etc.
  • Full testing of Control Indicating Equipment
  • Testing programming of the cause and effect by testing 1 cause and observing the effect
  • Testing the standby power supply capacity and establish it remains suitable for continual service


And any other annual checks and test recommended by the equipment manufacturer.

The potential for disruption will vary based on the type of business you operate and the specific location of your fire detection and alarm system. However, our engineers are committed to minimising any inconveniences and are capable of adjusting their work to accommodate your concerns, including noise-related issues.

This depends on your specific Fire Risk Assessment. However, RayFire Services would recommend monitoring all systems 24/7. This provides continuous monitoring of alarm signals to ensure the protection of your premises.

You should test your fire alarm or system weekly at a specified time. Prior to conducting the test, inform individuals within the building that it’s a routine test and no evacuation is necessary. Additionally, notify your Alarm Receiving Centre (ARC) in advance to prevent them from alerting the Emergency Services during the test.

You must carry out at least one fire drill per year and record the results. You are legally required to keep the results as part of your fire safety and evacuation plan.

The typical lifespan of a fire alarm panel battery is approximately 4 years (unless specified otherwise by the manufacturer), but this can vary based on usage, testing frequency, and environmental conditions. The life expectancy of fire alarm panel batteries should be evaluated according to the guidelines outlined in BS 5839 section 45.4.

The typical lifespan of an optical fire detector is approximately 10 years, although certain manufacturers may indicate extended lifespans. However, it’s crucial to note that a detector’s longevity depends on its operating environment and can be significantly influenced by environmental factors. For instance, a detector placed in a highly dusty environment may require replacement sooner than one in a clean environment due to the increased risk of degradation.

As per BS 5839-1, all emergency corrective callouts must be responded to and attended to within 8 hours. This is from the time the customer makes the call, no matter when the call was initially received. It is recommended to swiftly address and rectify any detected faults or damage, ideally at the moment they are first identified.

As per the RRO, the responsible person is required to designate a competent person to aid them in implementing the preventative and protective measures (RRO 18.1). BS 5839-1 recommends that the competence of a fire alarm service provider can be assured through third-party certificated, by a UKAS-certified certification body i.e. BAFE.

When a new Service Provider is appointed, it is essential to conduct a special inspection of the fire alarm system. During this inspection, they must identify significant areas of non-compliance, which may include insufficient detection equipment, sounders, power sources, inappropriate cabling, or the absence of a zone plan or another suitable diagrammatic representation of the premises.

These non-compliances must be promptly reported to the Customer, who holds responsibility for organizing the necessary corrective actions. If available, the Service Provider should also acquire and review all existing records, including Design and Installation Certificates, Operation and Maintenance Manuals, Testing Records, as-fitted drawings, a Log Book, and a record of any modifications.

Contact your local RayFire expert

At for top-notch installation, care and repair, and all installation and maintenance services for your fire systems. Our Head Office is based in Newcastle upon Tyne.